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An organisation is only as good as the people who work for it - and that all depends on how
well they've been trained.
The updated version of You'll Soon Get The Hang Of It is the definitive programme on the
techniques of one-to-one training. Written and presented by Hugh Laurie, it looks at both
the theory and practice of training in a typically humorous and memorable fashion.
"Training is not something you do to other people. People do it for themselves - with
a little help from you."
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Hugh Laurie shows how important it is for managers and team leaders to be able to teach
the people in their care how to do a job. In a variety of situations - including a warehouse,
office, hotel and even a dentist's surgery - the programme demonstrates the psychology of why
people want to learn and then how to help them learn.
We are shown that training demands careful preparation and understanding of what is to be
taught and to whom the teaching is to be given. Hugh then takes us through a series of sketches
that are in themselves perfect examples of how to deliver training: putting the lessons into
context, breaking the process into digestible chunks and letting the trainee practise each step.
Finally, he shows us that it is important to offer praise and encouragement and to review at
each stage to ensure that the training is effective. As Hugh Laurie points out: "It's human
nature to want to learn; the desire is already there. A trainer's job is to give it a nudge now
and then."
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A Video Arts production (ref: TW2) featuring Hugh Laurie, Andy Taylor, Chris Larner and Serena Evans
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